FAQ
FAQ
When will my order ship?
Orders usually ship within 3–5 business days. During big launches or sales, it might take a little longer—but I always work as fast as I can!
Do you offer international shipping?
Currently, yes we offer international shipping!
Are your stickers hand-drawn?
Some are, some aren’t! Each listing will let you know if it features my original artwork.
Can I combine orders?
If you place multiple orders before your first order ships, just send me a message! I’m happy to combine and save on shipping whenever possible.
Do you accept returns or exchanges?
Because everything is made to order, I don’t accept returns or exchanges—but if there’s ever an issue with your order, message me right away and I’ll make it right!
My order arrived damaged or is missing something!
Oh no! Please message me with your order number and a quick photo—I’ll fix it ASAP.
Where can I find your freebies or PR codes?
Check out the Facebook group and Instagram for current promotions, freebies, and insider codes from my PR team!
Can I request a custom order?
At this time I’m not able to accommodate custom requests due to a busy schedule, but I always love suggestions for future collections!
Subscription FAQ
How does the subscription work?
Subscribe and receive an exclusive themed kit each month! Your spot is reserved, and you’ll be billed automatically on the 1st of every month.
Can I skip a month or pause my subscription?
Due to the growing volume of subscriptions, I’m no longer able to offer skips or holds. If you don’t want the upcoming kit, please cancel before the next billing date (the 1st). If you cancel and want to rejoin later, you’re always welcome to sign up again when spots open—this helps keep things fair for everyone waiting and allows me to manage inventory better!
How do I cancel my subscription?
You can cancel your subscription anytime before the next billing cycle (the 1st of the month) through your account or by reaching out to me. After billing has processed, your box is reserved and can’t be refunded for that month.
If I miss out, will more spots open?
Subscription spots are limited to keep things manageable and special! If the subscription is sold out, check back next month—I’ll open up more spots as soon as I’m able.
When are subscriptions shipped?
Kits are packed and shipped during the first week of each month. You’ll get a shipping notification as soon as your kit is on its way!
Can I add items to my subscription shipment?
Yes! Add-on shopping opens around the 24th of each month—just use the subscriber code for free shipping on add-ons (details are announced in the newsletter and social media). The code expires when subscriptions ship out.
Shop Policies
Processing & Shipping:
Most orders ship in 3–5 business days via USPS with tracking. You’ll get an email as soon as your order is on its way.
Returns & Cancellations:
All sales are final, but I want you to be happy! If you have a problem with your order, please contact me within 7 days so I can help.
Order Changes:
If you need to change your shipping address or combine orders, reach out right away—I’ll do my best if your order hasn’t shipped yet!
Lost Packages:
If your package goes missing, let me know and I’ll work with you to find a solution.
Privacy:
Your info is safe with me—I only use your details for order fulfillment and never share it elsewhere.
My Doodles
I love to doodle and my I-pad never really leaves my side. My inspiration comes from the things that make me happy like magic, plants, cute kawaii and anything Harry Potter!
The Staff
Sometimes I have "help" and as you can see she is currently taking out the trash.